Welcome to REELSafe Safety & Compliance - Your Safety Equipment Provider

Return and Refund Policy

Thank you for shopping with us. We strive to provide high-quality products and services. If you are not completely satisfied with your purchase, we are here to help.

Returns:

1.    Eligibility: You may return items within [30] days of receiving your order. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.

2.    Non-Returnable Items: Certain items are non-returnable

3.    Return Process: To initiate a return, please contact our customer service team at 940-231-0224. Include your order number and the reason for the return. We will provide you with instructions on how to return your item.

Refunds:

1.    Processing Time: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed within 10 business days, and a credit will be applied to your original payment method.

2.    Shipping Costs: Shipping costs incurred during the original purchase are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

3.    Exchanges: If you would like to exchange an item for a different size or color, please follow the return process above and place a new order for the desired item.

If you have any questions about our return and refund policy, please contact us at Info@reelsafesafety.com We are here to assist you.

Thank you for your understanding!